We have used the service center for years and have been so pleased with their professionalism and honesty. We decided to check out their auto sales. Chris listened to our needs and had us test drive a couple of cars. He drove over a number of cars showing us different interior and exterior color combinations. He was not pushy at all. He answered our questions knowledgeably. We decided to buy a new Pilot. Billy Craft gave us a reasonable price. After we bought the car Chris reviewed all the features with us. He was friendly, personable, and professional. The business manager made the loan process fast and easy.
After decades of car buying we had our easiest and most pressure-free experience dealing with Jessica at Billy Craft Honda. It was well worth the drive from North Carolina. We highly recommend them!
First time new car buyer and was lucky enough to go to Billy Craft Honda. The staff were amazing and so nice. I was not pressured into anything and everything was explained to me so I could understand. Wonderful buying experience thank you Frank Canzone and Jessica Hicks. Happy Thanksgiving and Christmas to me I have a brand new 2019 Honda Pilot.
Ricky was very helpful and friendly
What a nice experience for a change buying a new car. Chris from Billy Craft did an excellent job explaining the options without the typical pushy sales approach ... refreshing! Once we made the final decision we also experienced a quick in-and-out of the finance office. Bottom line ... highly recommend Billy Craft Honda!!!
Luke Okes and the Billy Craft Honda team provided us with excellent customer service and we are very happy with the used car we purchased.
I inquired online, and as soon as I walked into Billy Craft Honda, I knew I had chosen the right place. There was no pressure or gimmicks. In this day and age, it is hard to find honesty. This company superseded my expectation. The dealership is immaculate and well-maintained. The offices are cozy and clean, and the staff is very professional and patient. They explain all facets of purchasing an automobile with complete accuracy, making sure the buyer understands each component. If anyone is in the market for a new vehicle, don't let this great company in Lynchburg pass you by!