I could not recommend anyone more highly than Luke Okes. He is a consummate salesman--easy going, knowledgeable, and efficient. I would buy a car from him anytime.
Ricky Hamlet made our buying experience very comfortable. He is a true professional in every sense. He knows his products, how they work, Intelligent caring.
My sales associate, Jessica Hicks, provided me with an exceptional buying experience. From the test drive to getting me in the driver's seat. It was another GREAT buying experience with this dealership. Fair pricing and fair offer for my trade in. I have nothing but praise for the entire Sales team. They truly care about their customers. The Service department is just as Awesome! Thanks Jessica for making this transaction smooth and effortless.
My sales associate, Jessica Hicks, gave me exceptional service. I had an appointment to test drive a 2017 Acura RDX that just came in off of a lease. Jessica was knowledgeable and also got me a GREAT deal on this Acura. I was given a fair trade in offer for my 2012 Honda. From the sale to the finance all went very smoothly. I purchase my 2012 Honda new from Billy Craft and it always serviced there. I am so happy that I can continue to use their outstanding service department for my Acura. Thank you Jessica for getting me into my next ride and providing exceptional service!
They are professional and honest in their care of 4 vehicles over 11 years. I'm updating my review. The new facility is more convenient for us. They accept the coupons now without having to have hard copies (but you must request the discount exactly when paying the bill). The prices have gone up a lot. $76 to change a cabin filter? No thanks! It's great for the annual inspection especially if you bought the car there, they do good work, but some costs have gone up a lot in comparing our records over the years. It makes me feel like now I have to be more careful instead of trusting. Long term employees indicate it must be a good employer which counts for something to me.
We purchased our first Honda at Billy Craft Honda with the help of Olivia Mopps. She was so attentive to us and answered all our questions. She also followed up with us to make sure we knew she was available to help us with any of the new features. She is a great sales person.
I have worked with Honda for the past 5 years and they I have always provided the best service!! Service in finding a new vehicle, vehicle service, and customer service! Highly recommended!
Thanks, Jessica Hicks, for working with me yesterday to make a deal happen that I can live with. As a very particular and inquisitive consumer, I appreciated the fact that you were knowledgeable about the 2019 Honda Civic and were able to answer all of my questions. After the sale, you showed me how to sync my phone and explained the general features of the car. When I came into the dealership yesterday, I really didn’t have an expectation of driving out with a new car; however, you made the deal happen. I would say that the final deal (at least on my end) was basically a break even deal for me. I ended up with about the same monthly payment, a new car, some nice upgrades, and I now “own” the car instead of having another leased vehicle, which there's nothing wrong with depending on your personal circumstances, driving habits, etc. Anyway, it was nice doing business with you, You were very professional, friendly, and again, your product knowledge showed.