Helped at a wreck
Fantastic group of people at BCH!! Very courteous and knowledgeable salesmen. Luke helped me decide which one of two cars to choose. They have a great selection to choose from. My wife loves her new CRV!! Thank you so very much!!
Free shuttle while your car gets worked on!
Grey service team
Love, love my Acura!! My husband and I went to five different auto Dealerships in five days. We had a 2004 Honda Pilot with 160,000 miles, and the Pilot was still going strong. We gave it to our granddaughter, knowing she would get another 100,000 miles on it. We were looking for something for me to drive, mainly around town and short trips. We wanted the new safety features. We were amazed at the different auto sellers, and just how little they knew about the cars I tried out!! It was really unbelievable!! Finally we went to Billy Craft Honda. We talked to Jessica telling her what we were looking for. It was absolutely amazing, she knew what she had on the lot, and was able to answer all of our questions without any hesitation!! When I drove the 2015 Acura TLX beautiful black sedan, I knew this was the car for me. It was so easy to handle, and oh what a smooth ride. It had all the safety features, plus some!! I love my car, and I am so happy that we went to Billy Craft Honda, and especially that we had the best auto seller that we have ever had!!!! Thanks Jessica!! It was such a happy experience having you be the one that sold us my car!!!! If we could we would give seven stars instead of five!! Mike & Pat Lynchburg, Va
My husband and I worked with Ed Vest when we bought our new Honda Pilot. We first went to just test drive the Pilot as we were looking at different 3 row SUVs. Ed was very knowledgeable and easy-going. When we decided on the Pilot, we searched the internet first. We found a couple Pilots at another dealer and went to Billy Craft to see what deal they could give us. We appreciated Ed during our test drive, so we wanted to give him the commission. They ended up having a Pilot on their lot that we liked and they quoted a price less than the other dealer. So we went ahead and traded in a car, which we got for a fair value (in the KBB range). We hit a little bump with our down payment but they were able to let us drive off the lot with the new car and we paid them after the weekend. We added a couple options that were installed about a week later. It's been almost 3 weeks and we really enjoy the car and we recommend Billy Craft Honda for new car sales.
The best customer service, went way over and beyond! Very accommodating and professional couldn’t ask for Bettter service! If you need a new/used vehicle you must go to Billy Craft Honda!!
The atmosphere at this dealership is friendly, comfortable, relaxed---no pressure but plenty of assistance. My questions were answered clearly and quickly, the options explained well. Luke Okes was especially informed and helpful. We are now happy owners of a 2019 Honda Insight.
I made an online inquiry about a vehicle and when I arrived it was at the front door. The vehicle was priced well and I was offered a fair trade allowance. The buying and financing process was quick and easy.
Jessi Hicks responded promptly to my internet inquiry. She had the vehicle ready to test drive upon my arrival. They sold the vehicle for a great price and offered a fair price for my trade. Rob C in the Finance Department did a great job as well.