We were very pleased with the car and the people as well as the ease of the process. We have purchased several cars from this dealership and will come back again!
It was pleasant to work with Jessica and her manager. I needed this car all the sudden. Jessica is very patient to go over all details of the new car, old and new features. She also helped me to set up the car settings with respect to preference. With the huge amount of information, I asked some questions more than once. But she's pretty cool with that.
Ricky Hamlet at Billy Craft Honda was an exceptional sales person that answered all of my questions honestly even when he knew that's not the answer I wanted to hear .Honesty and fair.
We recently purchased a new Honda Accord from Billy Craft Honda. At first we were uncertain which model we wanted. Ricky Hamlet had us test drive both and explained the features of each and compared the two. After computing the price of each model, he left the decision up to us-no pressure! His goal was to make sure that we were happy with our purchase. The buying process was simple. Everything was clearly explained to us by Doug Pendleton. After the sale, Ricky, once again, went over and set up all the electronics. He was very patient with all our ...
Had a very positive and pleasant experience purchasing my used Honda CR-V. Everyone was friendly and professional and provided answers to all my questions and worked to give me the best deal that I could work with. It was a pleasure having Jessica Hicks as my sales person. She was very friendly accommodating and professional. Best experience I've ever had in buying a car.
Just purchased a 2020 Honda Odyssey minivan. Last year we traded our Van for a Pilot. Thought it was be perfect for us. BUT, I regretted almost immediately. We had both been driving a Van forever and I missed everything about it..So, I met Ricky on Wednesday and he worked his magic and we’re happily back in a Van. Ricky was so nice and not pushy at all. A great experience. Can’t wait for a road trip. Thanks BCH and Ricky Hamlet.
Just the best dealership, period. The car buying experience with Ricky and Kevin is outstanding. One of the main reasons we keep buying Honda is the service department. They do superb work. We actually had our son's Odyssey minivan in because the dealer in Pa did not do a good job. Craft Honda identified all the problems and fixed them whereas the other dealer did not. In addition to the quality of their repair work, they are friendly, nice, helpful and just a joy to deal with. You couldn't find a better place for an all around car experience.
Jessica was very helpful in getting us the best price for her 2020 Honda Odyssey. She was very knowledgeable and made the process very easy for us.
We are very thankful for the wonderful experience we had at Billy Craft Honda & our sales person Mandi. We would highly recommend Mandi if you are looking for a great sales experience
Kevin and Ricky could not have been more accommodating. I want to thank them both for making my buying experience so pleasant. The whole process was very quick and they delivered everything as promised and on time! Thank you both and rest assured if I outlive my new car I’ll be back for another! Thanks!