TLDR: Transparent, Quick and I would come back. Shout out to Jessica, Mindi and Robert! Thank you!I had in mind a car, and i used the chat interphase at Billy Craft Website and spoke with Mandi. She was very helpful and answered to all my questions promptly and got back to me via email with pending questions. Then Jessica reached out to me via email and very kindly answered additional questions. I made an appointment for a test drive with Jessica and she was very transparent and helpful with all my questions and offered a sincere quote that would ...
Sulwyn Palazzo was very helpful in helping us select our car as well as assisting us through the entire buying process She was very professional. Excellent job Usually buying cars is a very unpleasant experience. Not the case with Billy Craft!!!!
Sulwin helped make my experience purchasing the car I have wanted for over 15 years a reality! I am so grateful and appreciative. And most of all, I am happy!
Ricky Hamlett at Billy Craft was excellent to work with, he made sure that I had all the information I needed to purchase my new CRV. He then made it the process seamless. The entire staff at Billy Craft are professional and go above a beyond to make a customer feel welcomed and taken care of, they understand what true customer service means. Thank you so much Ricky and Billy Craft I love my CRV.
I just want to start by saying I purchased my first new car. Through the process I had Jessica and Ricky walking me through everything I needed to know! They are quite knowledgeable and their customer service goes above and beyond! I couldn’t have choose a better dealership to buy a car from. They are very charismatic, Caring, and make you feel welcomed from the moment you walk in to the moment you walk out. I have been to many dealers but non match the customer service and sense of caring like they provide. Best of all you don’...
Chris Wilmouth did a fabulous job! He was professional and very knowledgeable. He helped me set all the settings on my new Honda Piolot!!! I am very pleased!!
Billy-Craft Honda in Lynchburgburg VA is a great dealership. Lots of vehicles to choose from and helpful to find the right vehicle for you. Jessica helped us find the right one for us. We were given a one on one time to learn all the bells and whistles of our new ride. She is the best. She was patient, answered all our questions, and above and beyond to make this happen. We are in our 70's so you seniors get out there and experience a stress free experience. We have the right vehicle for us. Give them a try.
We just purchased a used Honda Odyssey from Billy Craft. Chris Wilmouth was there to make it a smooth process. I was very impressed with the level of customer service and professionalism demonstrated by Chris and the other folks who helped us. I highly recommend Billy Craft if you are shopping for a new or used vehicle.
Billy Craft Honda should be very proud to have on their staff Someone Like Jesse Hicks. She was extremely knowledgeable and couldn't have been more helpful.Five stars girl!
Ricky Hamlet was awesome! He made the process very simple for me by handling the paperwork, coordinating the detailing, explained all the features (and there were many), and even installing my all-weather mats!